Refill, return and repeat

Welcome to Club Zero – we’re excited for you to discover all of our handy refills. The best way you can help our award-winning refill deliveries continue is to return your bottles, pots and pouches. Without them, we can’t keep our sustainable, zero-waste cycle going.

Returning your pot

  1. Decant your pot into a container.
  2. Screw the lid back onto the pot and pop it in an empty box for collection.
  3. We’ll give it a good wash, ready to be refilled and reused.

Returning your pouch

  1. Decant your pouch into a container.
  2. Screw the cap on (we can’t accept pouches without a lid), then pop it in an empty box for collection.
  3. We’ll give it a good wash, ready to be refilled and reused.

Returning your bottle

  1. Rinse and dry your bottle. Don’t crush it.
  2. Screw the lid firmly back on – we can’t take the bottle back without it.
  3. Leave your bottle in your empty boxes, for your driver to collect. We’ll take it back, sterilise it, ready to use again and again.

Returning your beauty packaging

  1. Screw the lid onto your container – we can’t take it back without it.
  2. Pop it in an empty box for collection.
  3. We’ll return it to Beauty Kitchen, to be washed. Ready to use again and again.