how to use this section
Welcome to our help section, if you've got a question, this is the place to find the answer! Even if you don't have a question, it's well worth a read - there are lots of interesting titbits of info about us and the service we offer...
How do I get started?
- Tells you about setting up an account through our website
How do deliveries work?
- Explains how and why our deliveries work the way they do
How to shop here
- Contains answers to some general FAQs about our service
Managing my account
- Gives you the low-down on managing your orders and deliveries through our website
Help with my delivery
- Guides you if there is something wrong with your delivery
- Helps with questions about recycling, our sourcing policies, and the difference between us and other retailers.
Can't find the answer you need?
- Our friendly Customer Services team are here ready to help. Just give us a call on 08452 62 62 62 or see our full contact details here